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Returns and delivery

Does a refurbished laptop come with a charger, box and accessories?

Saurabh Vyas

Co-founder, Edify

Edify laptops ship with accessories, and what is included is disclosed clearly on the product listing before you buy. Most units include a charger. Original retail boxes are generally not included with refurbished laptops since the unit has had a previous owner, but the laptop ships in protective packaging appropriate to the condition grade. Accessories like the charger carry a 6-month warranty or less depending on the item. If a listing says a specific accessory is included, it is included; if it is not listed, assume it is not in the box and check before ordering. If a unit arrives with a missing accessory that was listed, that qualifies as a not-as-described return and you can raise it within the 14-day window for a free resolution.

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