Certification, grading and the QC process
How many quality checks should a refurbished laptop go through?
Saurabh Vyas
Co-founder, Edify
A well-refurbished laptop should pass a structured, multi-stage quality process that covers every component a buyer might encounter in daily use: the display (dead pixels, brightness uniformity, colour accuracy), keyboard and trackpad, all ports, Wi-Fi and Bluetooth, battery health, RAM and storage performance, camera, hinges and the chassis for structural integrity. There is no single industry-mandated number, but a credible programme runs quality checks across at least two distinct stages (incoming inspection and a final pre-shipment check) with documented pass or fail criteria at each. Edify runs a Final Quality Check across 31 categories. Any seller who cannot describe their testing methodology in concrete terms is a risk: the question to ask is not "how many points" but "what does each point test, and what is the pass threshold?"
