{"id":11,"name":"Vivek Kumar Kushwaha","url":"https:\/\/www.linkedin.com\/in\/vivek-kumar-kushwaha-08bab5380\/","description":"Vivek Kumar Kushwaha leads Customer Support at Edify.club. Over the past two years, he has built the support function from the ground up, drawing on hands-on experience with L1 and L2 laptop repairs as well as customer relationship management. He owns post-purchase experience for Edify's 50,000+ customers, handling warranty claims, technical troubleshooting, and the feedback loop that turns field failures into training data for CheckMate, Edify's quality certification system.","link":"https:\/\/edify.club\/blog\/author\/vivek-kushwaha\/","slug":"vivek-kushwaha","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/c1f1ceda6345efba9d3f9ef03955e644b22be6590a833ed1c04e528ebe80fb96?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/c1f1ceda6345efba9d3f9ef03955e644b22be6590a833ed1c04e528ebe80fb96?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/c1f1ceda6345efba9d3f9ef03955e644b22be6590a833ed1c04e528ebe80fb96?s=96&d=mm&r=g"},"meta":[],"_links":{"self":[{"href":"https:\/\/edify.club\/blog\/wp-json\/wp\/v2\/users\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edify.club\/blog\/wp-json\/wp\/v2\/users"}]}}